Last updated on December 10th, 2023

Information We Collect

User-Provided Information:When you register for TechKaro and use our live chat service, you may provide personal information such as your name, email address, and other relevant details.

Chat Data:We collect information shared during the live chat sessions, including messages, attachments, and any other data exchanged between users and experts.

Technical Information:We automatically collect information about your device, browser, IP address, and other technical details to ensure a seamless user experience.

How We Use Your Information

Providing Services:We use your information to facilitate live chat sessions with experts in specific fields and to improve our services.

Communication:We may use your contact information to send important updates, newsletters, or promotional material. You can opt-out of these communications at any time.

Analytics:We analyze user behavior to enhance our platform usability, performance, and features.

Data Sharing

Experts:Information shared during live chat sessions may be accessed by the experts providing the service, but they are bound by confidentiality agreements.

Third-Party Service Providers:We may engage third-party service providers to assist with technical infrastructure and support. These providers are obligated to protect your information.

Legal Compliance:We may disclose information if required by law or in response to legal requests.

Security

TechKaro employs industry-standard security measures to protect your personal information. However, no online platform can guarantee absolute security, and users should take steps to protect their own information.

Cookies

We use cookies and similar technologies to enhance user experience and collect information about how our platform is used. You can adjust your browser settings to control cookie preferences.

Your Choices

You have the right to access, update, and delete your personal information. You can also opt-out of receiving promotional communications.

Changes to this Privacy Policy

TechKaro reserves the right to update this Privacy Policy. Users will be notified of significant changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@techkaro.com

By using TechKaro live chat service, you agree to the terms outlined in this Privacy Policy.